- Laundry deliveries will be made in 48 to 72 hours.
- Urgent delivery of garments will be charged at 60 % extra.
- The laundry minimum order for free pick-up and delivery should be Rs.1,000 for drycleaning OR 4-5 KG (at least 15-20) of adult clothes or more.
- Ensure to take the original bill or challenge copy after due delivery of articles to be processed.
- Customers are requested to examine garments at the time of delivery; we will not be held responsible for any damages that are found after delivery of processed articles.
We are not responsible for fading, running of colour, shrinkage, or damage to embellishments./ embroidery work on the garments during the process. - Every effort is made to remove stains, but ALL CLEAN’s, will not be responsible for stubborn and unremovable stains.
- If customers are not satisfied with the quality of any service offered, they should get in touch with the store or the company within 24 hours for resolution.
- All articles are accepted at the customer’s risk.
- Tariffs for designer wear, high-end fabric-based clothes or complex article pieces would be decided on a case-to-case basis. After the article has been examined by the experts present at the stores, this pricing will be communicated to the customer directly at the store. Please note that we will not be responsible for the upkeep of the garments if they are not collected within 15 days from the date of scheduled delivery. In the event that any piece of article or linen gets damaged during the processing for any reason other than the ones outlined above, the compensation for the customer would be limited to 10 times the value of the charges specified to the customer for the processing or INR 3000, whichever is lower. We accept NO responsibility for any loss or damage to the clothes caused by fire, burglary, or other causes.
- We would not take any responsibility for the clothes of the customer beyond 3(three) weeks of the scheduled delivery date. The tariff of garments will be decided on a case-to-case basis depending on the complexity of the garments. The rates mentioned in the price list are indicative and minimal. We will undertake the cleaning of the garments in the best possible manner that technicians deem fit. The various cleaning methods deployed by us will vary from wash-in-emulsifier, Detergent and Softeners, Soft wash for delicate garments, technologies like,Hydro Carbon.
- The order value of an item refers to the processing cost for the item after discount as per the ALL CLEAN’s invoice.Customers are requested to examine garments at the time of delivery. All damage, loss, or quality issues must be reported within 7 days of delivery. Any complaints received after 7 days of delivery will be null and void and will not be covered under this program.
- All disputes are subject to the jurisdiction of the courts in Jodhpur only.
- For any queries , contact our customer care at 86501-86501 OR E-mail:- customercare@allcleans.in ALL CLEAN’s reserves the right to cancel/modify/change the terms and conditions at any point in time without any prior to intimation.